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    LOCATION

    No 18, Jalan BS 9/7B, Taman Bukit Serdang, 43300 Seri Kembangan, Selangor, Malaysia.

    PHONE

    (+6) 03-8082 5940
    (+6) 011–3669 3396
    (+6) 011–1631 6339

    EMAIL

    Hello@artcagerent.com.my

    COMMON QUERIES ANSWERED

    Frequently Asked Questions

    How long does it take for me to receive my order?

    After the payment is completed and the parcel will be delivered within the same day before 5.00pm. And, expecting you’ll receive it within 1-3 working days.

    What is your Refund and Returns Policy?

    Please visit our Refund and Returns Policy page to understand more.

    What do I do if I entered an incorrect shipping address?

    Please call or WhatsApp our sales agent to do the changes within the hour of completion. Once the parcel is sent, you are NOT allowed to make any changes for the delivery address.

    How do I change my shipping address?

    Please tick on the “SHIPPING ADDRESS” and fill up the receiver address during check out. Once order is sent, shipping address unable to change.

    How do I track the status of my order?

    Contact our sales agent through WhatsApp +6011 3669 3396 or visit the courier website to do the tracking activities.

    How do I receive customer support?

    Contact us via email address at Hello@artcagerent.com.my or WhatsApp us at +6011 3669 3396 for your concerns.

    Do you ship to my country?

    ARTCAGE RENT SDN. BHD. only ship within Malaysia & Singapore at the moment.

    Will my items come in one package?

    It’s depending on your ordered products and items. If it’s good to pack it in a parcel.